Before sales service is referring that when customer need a hydraulic cylinder, CMG sales engineer will suggest him which model is suitable for his choice. These suggestions are based on the information of the cylinder’s function and usage from the customer. If the cylinder is custom made, then CMG will work out one draft drawings of the cylinder for customer’s reference. This draft drawing has considered the pressure, force and stroke.
After sales service is especially regarding the repairing or maintenances, because of CMG hydraulic cylinder standard components stock, customer can have the damaged components in a very short time.
In China, the customer can get the replacement part within 24 hours, and if in the other countries, normally 4 working days, customer can get the replacement part.
CMG is now seeking for many country agency, who can distribute CMG brand cylinder in their market and in the same time, CMG will keep many standard parts as the stock in the related countries. By this way, we can realize the service within 24 hours.
